Privacy Policy for XSPAND ENTERPRISES LLC

Last Updated: August 2024

1. Introduction

XSPAND ENTERPRISES LLC (“we”, “our”, “us”, or “XSPAND ENTERPRISES LLC”) provides a white-labeled Customer Relationship Management (CRM) platform (“Platform”) to our clients. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Platform or submit inquiries through our website at webxspand.com. It applies to both our direct clients and the end-users of our clients’ white-labeled versions of our Platform.

2. Information We Collect

We collect information in several ways:

2.1 Information You Provide to Us Directly

When you submit an inquiry through webxspand.com or use our Platform, you may provide:

• Name
• Email address
• Phone number
• Company information
• Any other information you choose to provide

2.2 Information Our Clients Provide

As a white-labeled CRM platform, our clients may input information about their customers into our Platform. We process this information on behalf of our clients.

2.3 Information We Collect Automatically

When you use our Platform or visit webxspand.com, we may collect:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of visits
• Clickstream data
• Device type and unique identifiers

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Platform
• Respond to inquiries submitted through webxspand.com
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to customer service requests
• Communicate about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our Platform
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve the Platform

For information provided by our clients about their customers, we process this data solely on behalf of our clients and in accordance with their instructions.

4. Sharing of Information

We may share information in the following situations:

• With our clients: We provide our clients with the information collected through their white-labeled version of our Platform.
• With service providers: We may share information with third parties that perform services on our behalf.
• For legal purposes: We may disclose information in response to subpoenas, court orders, or other legal requirements.
• Business transfers: If XSPAND ENTERPRISES LLC is involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell personal information to third parties.

5. Data Security

XSPAND ENTERPRISES LLC has implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your personal information.

For end-users of our clients’ white-labeled platforms: Please contact the respective client directly to exercise your rights, as they control your personal information.

For our direct clients: To exercise any of these rights, please contact us using the information provided in the “Contact Us” section.

7. Children’s Privacy

Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

XSPAND ENTERPRISES LLC may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

9. Third-Party Services

Our Platform may integrate with or contain links to third-party services. We are not responsible for the content or privacy practices of these third-party services. We encourage our clients and their end-users to read the privacy policies of any third-party services they interact with.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country you live in. These countries may have data protection laws different from the laws of your country.

11. Contact Us

If you have questions or comments about this Privacy Policy, or if you are one of our direct clients and wish to exercise your data protection rights, please contact us at:

XSPAND ENTERPRISES LLC 525 Rte 73 N Ste 104 Marlton, NJ 08053 info@webxspand.com

For end-users of our clients’ white-labeled platforms: Please contact the respective client directly for any privacy-related inquiries or to exercise your data protection rights.